We have centralized liability units in order to provide our clients with greater ease of communication, efficient organization, and consistency in the management of their programs.  Our liability offices are located in California, Oregon, and Pennsylvania.

Our dedicated claims professionals have the experience, knowledge, and expertise to administer your liability claims, whether they involve standard or specialized risks.  We have the experience to handle demanding, litigated, complex and catastrophic claims.

Our SAS70 audits demonstrate the high level of our internal controls and our claims handling is in compliance with best practices.

Claim Service

• Coverage analysis
• Prompt and thorough investigations
• Identification of third party or product defect cases
• Fraud identification and investigation
• Issues/liability analysis
• Reserve recommendations
• Pro-active management on all claims; large or small
• Litigation management recommendations
• Adherence to civil laws
• Effective resolution of claims

Client Service

• Dedicated units
• Customized programs
• Consistent client service management
• Specific reporting requirements
• Telephonic and on-site claim reviews
• Open communication with a partnership approach